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  1. Cannot Open Microsoft Word Document 2007
  2. Cannot Open Documents In Microsoft Word Starter 2010

If you run into issues opening Office files and documents from SharePoint document libraries, here are some suggestions to help you fix them.

You might consider syncing your document library with your computer to work with documents. Syncing creates a local folder on your desktop machine where you can open and edit files easily. When you save a documents, it's automatically uploaded to the SharePoint or OneDrive for Business. For more info, see Sync SharePoint files with the new OneDrive sync app.

If the issue happens with Open with Explorer or View in File Explorer, see Open with Explorer and Explorer view.

Download and check files locally

Some problems occur because of differences in versions of SharePoint server and Office. If you can't get it to work, try downloading the file and seeing if you can open it locally.

  1. Depending on the version of SharePoint, do one of the following:
    In SharePoint Online, select the file, and click Download on the command bar, or click the ellipses (..) and then click Download.
    In SharePoint Server 2016, select a file, click More on the command bar, and click Download, or right-click the document, and then click Download.
    For SharePoint Server 2013, select a file, click the ellipse (..) click the ellipse (..) again in the dialog, and then click Download.
    ForSharePoint Server 2010, click the down arrow on a file, click Send to, and then click Download a copy.
  2. In your browser, click Save, and then Open folder to open the folder where the file is located.
  3. Right-click the file in the desktop folder, and then click Open With.
  4. Choose the app you want to use. If the file hasn't been assigned, it will pop up a dialog to select one. If the app isn't on the list, click Choose another app.
  5. Check the Always use this app to open box.
  6. Close the app and try double clicking the file to see if it opens the correct app.

To find the version of SharePoint you're using, see Which version of SharePoint am I using?.

To get the version of Office you're using, see What version of Office am I using? or Find details for other versions of Office.

Note: If you upgraded from an earlier version of Office to Office 2013 or Office 2016 on your computer, you might still have older versions of some programs like Visio and Project. If you use these programs, update them to 2013 or 2016. If you no longer use them, uninstall them.

File corruption

If the file opened previously, but now doesn't, there could be a problem with a corrupt file, or the format is not compatible with any of your apps. Make sure when you save a file, you try to open it to make sure it was saved correctly. If you're sharing a file with other users, be sure they save files completely and using the same file format. For example, if a spreadsheet is opened as a .xls, make sure it's saved as an .xls file.

Corrupt files can also prevent SharePoint from opening. If you suspect a corrupt file, download the document and try one of the methods outlined in these topics:

File formats not supported

Newer versions of Office add new features that may not be available with older versions of Office. New versions can read documents created by older version, but older versions can't read newer documents. For example, Excel 2016 saves files in an .xlsx format, while Excel 2003 only reads .xls format. When sharing files in SharePoint, be sure your users have compatible versions of Office for documents. If you're using Office 365, you can install the latest version to your desktop from the online link.-->

Summary

This article describes how to identify a damaged document in Word 2007 and later versions. Additionally, this article includes steps that explain how to recover the text and data that is contained in a document after you have identified the document as damaged.
This article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print this article first.

Update Microsoft Office and Windows

Many software issues can be resolved by updating the Microsoft Office and Windows programs.
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A damaged document or a software issue?

A Word document can become corrupted for several reasons that will prevent you from opening it. This behavior may be related to damage to the document or to the template on which the document is based. This behavior might include the following:
Sometimes, this behavior can be caused by factors other than document damage. It is important to determine whether the document is damaged or whether the problem is a software issue. To eliminate these other factors, follow these steps:
  1. Look for similar behavior in other documents. Try to open other Word documents to see whether the same problem occurs. If they open correctly, then the problem might be with the Word document.
  2. Look for similar behavior in other Microsoft Office programs. If this is the case, then the issue might be with another application or the operating system.
If any of these steps indicate that the problem is not in the document, you will then have to troubleshoot Word, the Office suite, or the operating system that is running on the computer.

Troubleshooting steps to try if the damaged document does not open

Try the methods in the order given. If one does not work for you, try the next one.

Method 1: Open the damaged document in draft mode without updating links

Step 1: Configure Word

  1. Start Word.
  2. On the View tab, select Draft in the Document Views group.
  3. Select the File Menu, and then Options,and then Advanced.
  4. In the Show document contentsection, select Use Draft font in Draft and Outline viewsand Show Picture placeholders.
  5. In the General section, clear the check box Update automatic links at Open, select OK,and then close Word.

Step 2: Open the damaged document

  1. Start Word.
  2. Select the File Menu, and then select Open.
  3. Select the damaged document, and then select Open.
If you can open the document, close the document and then reopen it by using method 6, and repair the document. Otherwise go to method 2.

Method 2: Insert the document as a file in a new document

Step 1: Create a new blank document

  1. Select the File Menu, and then select New.
  2. Select Blank document, and then select Create.
    Note
    You might have to reapply some formatting to the last section of the new document.

Step 2: Insert the damaged document into the new document

  1. On the Insert tab, select Insert Object, and then select Text From File.
  2. In the Insert File dialog box, locate and then select the damaged document. Then, select Insert.
    Note
    You might have to reapply some formatting to the last section of the new document.

Method 3: Create a link to the damaged document

Step 1: Create blank document

  1. In Word, select the File Menu, and then select New.
  2. Select Blank document, and then select Create.
  3. In the new document, type 'This is a test.'
  4. Select the File Menu, and then select Save.
  5. Type 'Rescue link,' and then select Save.

Step 2: Create link

  1. Select the text you typed in step 1c.
  2. On the Home tab, select Copy in the Clipboard group.
  3. Select the File Menu, and then select New.
  4. Select Blank document, and then select Create.
  5. On the Home tab, select the arrow on the Paste button in the Clipboard group, and then select Paste Special.
  6. Select Paste link, select Formatted Text (RTF).
  7. Select OK.

Step 3: Change the link to the damaged document

  1. Right-click the linked text in the document, point to Linked Document Object, and then select Links.
  2. In the Links dialog box, select the file name of the linked document, and then select Change Source.
    It allows for easy machine-to-machine moves, snapshots for reverting massive installs/updates/changes, and so on. Xilinx ise windows 10 fix. There's something to be said about containerizing your solution.
  3. In the Change Source dialog box, select the document that you cannot open, and then select Open.
  4. Select OK to close the Links dialog box.
    Note
    The information from the damaged document will appear if there was any recoverable data or text.
  5. Right-click the linked text, point to Linked Document Object, and then select Links.
  6. In the Links dialog box, select Break Link.
  7. When you receive the following message, select Yes: Are you sure you want to break the selected links?

Method 4: Use the 'Recover Text from Any File' converter

Note
The 'Recover Text from Any File' converter has limitations. For example, document formatting is lost. Additionally, graphics, fields, drawing objects, and any other items that are not text are lost. However, field text, headers, footers, footnotes, and endnotes are retained as simple text.
  1. In Word, select the File Menu, and then select Open.
  2. In the Files of type box, select Recover Text from Any File(.).
  3. Select the document from which you want to recover the text.
  4. Select Open.
After the document is recovered by using the 'Recover Text from Any File' converter, there is some binary data text that is not converted. This text is primarily at the start and end of the document. You must delete this binary data text before you save the file as a Word document.
Note
If you are using Word 2007 and there is not a file button in the User Interface, choose the Office Button and follow the directions when necessary.

Troubleshooting steps to try if you can open the damaged document

Method 1: Copy everything except the last paragraph mark to a new document

Step 1: Create a new document

  1. In Word, select File on the Ribbon, and then select New.
  2. Select Blank document, and then select Create.

Step 2: Open the damaged document

  1. Select File on the Ribbon, and then select Open.
  2. Select the damaged document, and then select Open.

Step 3: Copy the contents of document, and then paste the contents into the new document

Note
If your document contains section breaks, copy only the text between the sections breaks. Do not copy the section breaks because this may bring the damage into your new document. Change the document view to draft view when you copy and paste between documents to avoid transferring section breaks. To change to draft view, on theView tab, selectDraft in theDocument Views group.
  1. In the damaged document, press CTRL+END, and then press CTRL+SHIFT+HOME.
  2. On the Home tab, select Copy in the Clipboard group.
  3. On the View tab, select Switch Windows in the Window group.
  4. Select the new document that you created in step 1.
  5. On the Home tab, select Paste in the Clipboard group.
If the strange behavior persists, go to method 8.

Method 2: Change the template that is used by the document

Step 1: Determine the template that is used by the document

  1. Open the damaged document in Word.
  2. Select File on the Ribbon, and then select Options.
  3. Select Add-Ins.
  4. In the Manage box, select Templates under View and manage Office add-ins.
  5. Select Go.
The Document template box will list the template that is used by the document. If the template that is listed is Normal Access vba password cracker. , go to step 2. Otherwise, go to step 3.

Step 2: Rename the global template (Normal.dotm)

  1. Exit Word.
  2. Select the Start** button**.
  3. In your operating system search for the normal.dotm. It's typically found in this location: %userprofile%appdataroamingmicrosofttemplates
  4. Right-click Normal.dotm, and then select Rename.
  5. Type 'Oldword.old', and then press ENTER.
  6. Close File Explorer.
  7. Start Word, and then open the document.

Step 3: Change the document template

  1. Open the damaged document in Word.
  2. Select File on the Ribbon, and then select Options.
  3. Select Add-Ins.
  4. In the Manage box, select Templates, and then select Go.
  5. Select Attach.
  6. In the Templates folder, select Normal.dotm, and then select Open.
  7. Select OK to close the Templates and Add-ins dialog box.
  8. Exit Word.

Step 4: Verify that changing templates worked.

  1. Start Word.
  2. Select File on the Ribbon, and then select Options.
  3. Select the damaged document, and then select Open.
If the strange behavior persists, go to method 3.

Method 3: Start Word using default settings

You can use the/a switch to start Word by using only the default settings in Word. When you use the/a switch, Word does not load any add-ins. Additionally, Word does not use your existing Normal.dotm template. Restart Word by using the/a switch.

Step 1: Start Word by using the /a switch

  1. Exit Word.
  2. Select the Start button and search for Run. In the Run dialog box type the following:
    winword.exe /a

Step 2: Open the document

  1. In Word, select File on the Ribbon, and then select Open.
  2. Select the damaged document, and then select Open.
If the strange behavior persists, go to method 4.

Method 4: Change printer drivers

Step 1: Try a different printer driver

  1. In your operating system search for Devices and Printers.
  2. Select Add a printer.
  3. In the Add Printer dialog box, select Add a local printer.
  4. Select Use an existing port, and then select Next.
  5. In the Manufacturer list, select Microsoft.
  6. Select Microsoft XPS Document Writer, and then select Next.
  7. Select Use the driver that is currently installed (recommended), and then select Next.
  8. Select to select the Set as the default printer check box, and then select Next.
  9. Select Finish.

Step 2: Verify that changing printer drivers fixes the problem

  1. Start Word.
  2. Select File on the Ribbon, and then select Open.
  3. Select the damaged document, and then select Open.
If the strange behavior persists, go to step 3.

Step 3: Reinstall original printer driver.

Windows 10 and Windows 7
  1. In your operating system search for Printers.
  2. Select the original default printer, and then select Delete. https://graphictree.weebly.com/blog/greenshot-download-free.
    If you are prompted for an administrator password or for a confirmation, type the password, or select Continue.
  3. If you are prompted to remove all the files that are associated with the printer, select Yes.
  4. Select Add a printer or scanner, and then follow the instructions in the Add Printer Wizard to reinstall the printer driver.
Word

Step 4: Verify that changing printer drivers fixes the problem

  1. Start Word.
  2. Select File on the Ribbon, and then select Open.
  3. Select the damaged document, and then select Open.
If the strange behavior persists, go to method 5.

Method 5: Force Word to try to repair a file

Step 1: Repair document

In Word, select File on the Ribbon, and then select Open.
  1. In the Open dialog box, click once to highlight your Word document.
  2. Select the arrow on the Open button, and then select Open and Repair.

Step 2: Verify that repairing the document fixes the problem

Cannot Open Microsoft Word Document 2007

Verify that the strange behavior no longer occurs. If the strange behavior persists, restart Windows, and then go to method 6.

Method 6: Change the document format, and then convert the document back to the Word format

Step 1: Open the document

  1. Start Word.
  2. Select File on the Ribbon, and then select Open.
  3. Select the damaged document, and then select Open.

Step 2: Save the document in a different file format

  1. Select File on the Ribbon, and then select Save as.
  2. Select Other Formats.
  3. In the Save as file type list, select Rich Text Format (*.rtf).
  4. Select Save.
  5. Select File on the Ribbon, and then select Close.

Step 3: Open the document, and then convert document back to Word file format

Cannot Open Documents In Microsoft Word Starter 2010

  1. In Word, select File, and then select Open.
  2. Select the converted document, and then select Open.
  3. Select File, and then select Save as.
  4. Choose Word Document for the Save As type.
  5. Rename the document's file name, and then select Save.

Step 4: Verify that converting the document file format fixes the problem

Verify that the strange behavior no longer occurs. If the behavior persists, try to save the file in another file format. Repeat step 1 to step 4, and then try to save the file in the following file formats, in the following order:
Note
When you save files in thePlain Text (.txt) format, you might resolve the damage to the document. However, all document formatting, macro code, and graphics are lost. When you save files in thePlain Text (.txt) format, you must reformat the document. Therefore, use thePlain Text (.txt) format only if the other file formats do not resolve the problem.
If the strange behavior persists, go to method 7.

Method 7: Copy the undamaged parts of the damaged document to a new document

Step 1: Create a new document

  1. In Word, select File, and then select New.
  2. Select Blank document, and then select Create.

Step 2: Open the damaged document

  1. Select File, and then select Open.
  2. Select the damaged document, and then select Open.

Step 3: Copy the undamaged parts of document, and then paste the undamaged parts to the new document

Note
If your document contains section breaks, copy only the text between the sections breaks. Do not copy the section breaks because this might bring the damage into your new document. Change the document view to draft view when you copy and paste between documents to avoid transferring section breaks. To change to draft view, on theView tab, selectDraft in theDocument Views group.
  1. In the damaged document, locate and then select an undamaged part of the document's contents.
  2. On the Home tab, select Copy in the Clipboard group.
  3. On the View tab, select Switch Windows in the Window group.
  4. Select the new document that you created in step 1.
  5. On the Home tab, select Paste in the Clipboard group.
  6. Repeat steps 3a to 3e for each undamaged part of the document. You must reconstruct the damaged sections of your document.

Method 8: Switch the document view to remove the damaged content

If the document appears to be truncated (not all pages in the document are displayed), it might be possible to switch the document view and remove the damaged content from the document.
  1. Determine the page number on which the damaged content is causing the document to appear to be truncated.
    1. In Word, select File, and then select Open.
    2. Select the damaged document, and then select Open.
    3. Scroll to view the last page that is displayed before the document appears to be truncated. Make a note of the content which appears on that page.
  2. Switch views, and then remove the damaged content.
    1. On the View tab in the Document Views group, select Web Layout or Draft view.
    2. Scroll to view the content that was displayed before the document appeared to be truncated.
    3. Select and delete the next paragraph, table, or object in the file.
    4. On the View tab in the Document Views group, select Print Layout. If the document continues to appear to be truncated, continue to switch views and delete content until the document no longer appears truncated in Print Layout view.
    5. Save the document.